Microsoft Dynamics 365 Business Central China HK APAC

Microsoft Dynamics 365 Business Central is a business management solution for small and mid-sized organisations in Hong Kong, Greater China and the APAC region that automates and streamlines business processes and helps them to manage their organisations. Queue Associates Worldwide China HK Limited, a full-service Microsoft Dynamics Gold Partner located in Causeway Bay, Hong Kong, implements, comprehensively, Dynamics 365 Business Central for organisations of all sizes.

Highly adaptable and rich with features, Dynamics 365 Business Central, delivered by Queue Associates Worldwide China HK Limited – a combined, small-business enterprise resource management (ERP) customer relationship management (CRM) solution – enables businesses and government organisations to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality that is relevant to the region of operation – across China, Hong Kong and the APAC region – and that is customized to support even highly specialized industries, such as Financial Services, Fashion, Healthcare, Manufacturing, Distribution, Retail and Professional Services firms, and Government Contractors and more.

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Queue Associates Greater China HK – Microsoft Dynamics 365 Business Central: Background and Expertise

Queue Associates Worldwide China HK Limited possesses three decades of experience in supporting small to medium sized organisations in the Greater China, Hong Kong and APAC regions, and across the globe, with Microsoft solutions, now centred on the Microsoft Dynamics 365 suite and, currently, the powerful, comprehensive SMB solution, Microsoft Dynamics 365 Business Central. Queue’s team features sales, marketing and customer relationship professionals with advanced business and finance/accounting degrees (MBAs and more), and a unique, 360-degree knowledge of business, technology and other requirements for the implementation and delivery of complete Microsoft solutions for smaller organisations – business and government agencies – in Greater China, Hong Kong and the APAC region. The award-winning, Gold Certified, Queue team is committed to providing integrated solutions and unsurpassed support for each client.

Case Studies

Examples of Queue Associates UK’s Microsoft Dynamics 365 Business Central solutions for our clients throughout the United Kingdom, Europe and in other parts of the world.

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Explore MS Dynamics 365 Business Central Capabilities


  • Make informed decisions with connected data for all Greater China, Hong Kong and APAC region businesses across accounting, sales, purchasing, inventory and customer transactions.
  • Chart financial performance in real time with built-in Power BI dashboards. Identify patterns and trends and gain new insights with in-depth analysis and unlimited dimensions.
  • Accelerate financial close and reporting and maintain compliance with internal and Greater China, Hong Kong and APAC region government standards, with quick, accurate, and streamlined accounts receivable and payable.
  • Improve forecast accuracy with comprehensive data modelling and analysis. Customize and share reports with seamless Excel integration.


  • Predict the optimal time to replenish stock with built-in intelligence. Use sales forecasts and expected stock-outs to automatically create purchase orders.
  • Get a holistic view of inventory for timely order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
  • Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.
  • Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. When requested items are out of stock, automatically suggest replacements.


  • Prioritize sales leads based on revenue potential. Keep track of all customer interactions throughout Greater China, Hong Kong, APAC regions and globally, and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
  • Accelerate the sales process from quote to cash. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.
  • Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and facilitate case resolution.


  • Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.
  • Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.
  • Make effective decisions with real-time insights on project status, profitability, and resource-usage metrics.


  • Respect your customers’ right to privacy and set up your business to meet Greater China, Hong Kong and APAC region, and global (including Europe’s GDPR), compliance requirements. Queue Associates China helps you to configure your Dynamics 365 Business Central platform to comply with Greater China, Hong Kong and APAC region data and privacy rules—to grant and restrict access to personal data on multiple levels and implement audit trails to ensure security and accountability.
  • Handle, store, and transmit data securely across your systems while protecting it from unauthorized access with automatic Microsoft datacentre encryption.


  • Get the same user experience no matter how you deploy—in the cloud, on-premises, or a combination of both.
  • Take your business on the go with a consistent, intuitive experience across Windows, Android, or iOS devices for mobile access to Business Central.

You can reach a Queue Associates‘ Microsoft Dynamics 365 Hong Kong, Greater China and APAC business consultant to ask any questions or to request a trial version by completing the form below, or by calling us at +852 8191 6049.



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