Queue Associates Worldwide China HK Limited, a full-service Microsoft Dynamics Gold Partner located in Causeway Bay, Hong Kong, will implement Microsoft Dynamics 365 Commerce for organisations of all sizes that deliver products and services online. MS Dynamics 365 Commerce — built on proven Dynamics 365 Retail capabilities – will deliver/delivers a comprehensive omnichannel solution that unifies back-office, in-store, call centre and digital experiences for organisations in the Greater China, Hong Kong and APAC region, and across the globe. As Microsoft states, it empowers Greater China, Hong Kong and APAC region businesses to create exceptional, insightful shopping experiences for every customer.
Dynamics 365 Commerce enables Greater China, Hong Kong and APAC region organisations to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes. As delivered by Queue Associates Worldwide China HK Limited, Dynamics 365 Commerce enables the creation of digital experiences using built-in web authoring and development tools to produce engaging and intelligent digital storefronts. It also, with its connected marketing and a headless commerce platform, further enables seamless management of content, assets, promotions, inventory and pricing across all Greater China, Hong Kong and APAC region, and worldwide channels.
Watch Demo
Explore Dynamics 365 Commerce
EVERYTHING TO BUILD AND RUN DIGITAL COMMERCE
Streamline your business with an end-to-end commerce solution that scales to your needs across traditional and emerging channels. Built-in web authoring and development tools enable you to create engaging and intelligent digital storefronts, while a connected marketing and commerce platform enables seamless management of content, assets, promotions, inventory, and pricing across channels.
BUILD LOYALTY AND EXCEED CUSTOMER EXPECTATIONS
Use clienteling tools to gain a comprehensive view of your customer and respond to their needs at every level of engagement, based on customer profile, history, and preferences that flow across physical and digital channels. Empower your employees to foster lasting relationships through intelligent recommendations, insights, and loyalty programs.
FLEXIBLE AND INTELLIGENT OMNI-CHANNEL EXPERIENCE
Deliver frictionless and consistent yet unique engagement across online and offline channels—allowing customers to purchase when, how, and where they want, on any device—while providing choice around modern payment methods and product collection or delivery.
STREAMLINE OPERATIONS USING CLOUD INTELLIGENCE
Drive personalized, friction-free commerce experiences and integrated, optimized back-office operations through ingrained and pervasive cloud intelligence technology. Use advanced merchandising, inventory management, and pricing and promotion to innovate; adapt to changing business needs; and improve quality of service and customer satisfaction.
SCALABLE, RELIABLE, SECURE AND COMPLIANT
Meet business needs using flexible deployment options along with a configurable and extensible platform that adheres to local Greater China, Hong Kong and APAC region, and global compliance and security standards. Seamlessly switch between online and offline point-of-sale processing for network tolerant operations —while providing highly scalable, performant, and flexible phased rollout options delivered through our unique commerce cloud scale unit.
You can reach a Queue Associates‘ Microsoft Dynamics 365 Hong Kong, Greater China and APAC business consultant to ask any questions or to request a trial version by completing the form below, or by calling us at +852 8191 6049.