Finance and Operations

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Accelerate Your Business Growth

Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive business growth.


Drive unified commerce by increasing revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centers

Enable omni-channel buying giving customers the convenience and flexibility to buy in-store, pick up in other locations, or get home delivery through optimized ordering and fulfillment tools.

Increase brand loyalty enablling  customers to earn and redeem points, and use gift cards and promotional coupons across channels.

Create a modern store experience by delivering exceptional customer service by meeting customers expectations by using tools to access real-time product, customer, inventory and order visibility.

Tailor product selections and recommendations through advanced analytics that provide the best of both online and in-store shopping.

Optimise  store operations by gaining insights through automation and business intelligence dashboards that manage reports, schedulling , time tracking and sales.

Effectively manage merchandise by streamline sourcing and replenishment by acquiring inventories from correct vendors and the correct price, allocating and replenishing stores based on season, market demand and competitive pressures.

Manage product demands by offering the right products in the correct channels at the right prices by centrally tracking product information, categories, assortment and pricing.

Amplify sales and promotions to target products and promotions by category, channel, season, loyalty and tiers to impact revenue.

Optimise operations through insights by maximising business impact by reducing fulfillment costs, improve inventory utilisation and efficiently manage business operations by using customer and operational insights.

Speed up end-of-day and closing activities faster using automated and streamlined workflows.

Increase inventory visibility to manage stock counts enablling correct level of inventories at the correct locations.

Meet changing business needs to drive actions to support multi-company, multi-brand and multi-channel global operations.


Move beyond traditional human resource management by transforming the employee experience from “hire” to “inspire.” Dynamics 365 for Talent leverages the power of Office 365 and LinkedIn to quickly find and onboard the right people. The comprehensive set of applications tackle human capital management (HCM) needs by easily integrating modern platforms with existing HR systems.


Hire the right people faster. Competition for top talent is fierce. Take control of the hiring process with Microsoft Dynamics 365 for Talent Attract and LinkedIn to find, engage, shortlist, and hire the right people.


Set up employees for success by eliminating the anxiety that comes with starting a job by making new hires feel welcome. Dynamics 365 for Talent Onboarding provides personalized onboarding experiences that streamlines paperwork, improves engagement, and accelerates time-to-impact.

Core HR

Create a connected employee experience by providing managers and employees core HR capabilities in a single location that streamlines processes and creates programs that optimise workforce costs, deliver business impacts, and drive an agile, high-performance culture.

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