Sparkrock Teams Up with consulting firm Queue Associates Worldwide China HK Limited to support digital transformations within NGO, human resource, and primary and secondary organisations globally.
A new blog post from Brad Smith, Microsoft President & Vice Chair, makes everyone aware of Microsoft’s leadership “role in coordinating with the Ukrainian government, as well as with the European Union, European nations, the U.S. government, NATO and the United Nations, in supporting cybersecurity and fighting misinformation related to the war in Ukraine.”
OneTrust and The Data Privacy Group Deliver Returns on Queue Associates’ Privacy Investment – OneTrust Case Study
An important data privacy initiative for Queue Associates Worldwide China HK Limited, implemented by The Data Privacy Group (DPG), was documented by OneTrust, the “#1 Most Widely Used Platform to Operationalise Privacy, Security & Data Governance,” in a new case study just published on their website.
An 11 January post on the Microsoft Singapore website describes how Microsoft’s “three-dimensional holographic technology,” has been brought to the “NUS Yong Loo Lin School of Medicine.” “Holomedicine” technology is being implemented in hospital settings “in Singapore with the aim to enhance patient care.”
From Cybertechaccord.com: “Twenty years ago today, the Council of Europe Convention on Cybercrime, commonly known as the ‘Budapest Convention,’ became the first-ever international treaty on cybercrime. In the years since, it has been the leading international instrument supporting cooperation between nations working to combat cybercrime.
The Cybersecurity Tech Accord and its signatories want to express our support and appreciation for the Convention and its objectives and join governments, industry, and civil society organisations worldwide in celebrating the Convention’s anniversary by reflecting on the key role it plays in helping protect our society against cybercrime.”
Queue Associates Worldwide China / Hong Kong, Ltd. has been closely following and implementing solutions surrounding cybersecurity, in partnership, globally, with Microsoft. Queue is a Microsoft Gold Certified Partner, in numerous competencies including security — and a Microsoft Dynamics 365 Gold Partner — and ISO Certified for the execution and management of security policy. Queue is also a member of and signatory for the Tech Accord–please click on the link below:
This critical information about the Convention — “a truly global instrument over the past 20 years, ratified by 66 governments from across different regions and used by many more as a guideline for domestic cybercrime legislation” — and the Tech Accord and their efforts is highly valuable to Queue’s team for our client and partner initiatives.
Contact Queue Associates Worldwide China HK
Please contact Queue Associates Worldwide China, HK, Ltd. (a Microsoft Dynamics Gold Partner) to learn more about our services and research related to data and cyber security, as well as other solutions. You can reach us by completing the FORM ON OUR CONTACT PAGE (please include “Cybersecurity Tech Accord” in the comments), or by calling us at +852 8191 6049.
Queue Associates Worldwide Presents Microsoft Dynamics 365 Masterclass at the SHAPERZ Virtual Conference [VIDEO]
Last month (2021 May), Queue Associates Worldwide China, Hong Kong Ltd. participated in the first edition of SHAPERZ, “a two-day virtual event bringing the latest technological innovations to SMEs, scale-ups and corporates.”
Queue was invited to present a Masterclass at the event, which enabled the participants to learn from some of the most successful and innovative organisations on how to craft practical skillsets while implementing new technology strategies like AI, machine learning, blockchain and more. As a Microsoft Gold Certified Partner for Greater China, Hong Kong and the Asia-Pacific region, Queue Associates Worldwide China Ltd. delivered the company’s SHAPERZ Masterclass on the signature Microsoft Dynamics 365 solution suite.
Queue’s session was entitled, “Sell smarter with Dynamics 365 Sales”. In a 30-minute presentation, Queue’s team demonstrated Dynamics 365 Sales’ broad capabilities and how the solution addresses the challenges of small and medium-size businesses (SMBs). Queue’s team showed how customers in private and public sector organisations can utilize Dynamics 365 Sales to turn relationships into revenue, as well as orchestrate personalized multi-channel journeys with the related service, Dynamics 365 Marketing. The session also covered other components of the Dynamics 365 suite including empowering teams with streamlined data and complete customer views with Dynamics 365 Customer Service, driving project success and profitability with Dynamics 365 Project Operations, and resolving customer issues the first time, every time with Dynamics 365 Field Service.
We have captured our full SHAPERZ Masterclass on video, and we are making it available for viewing here:
Contact Queue Associates Worldwide China / Hong Kong
Please contact Queue Associates, Worldwide China/HK/AMEA to learn more about our support of Microsoft Dynamics 365 solutions. You can reach us by completing the form on our CONTACT page (please include “SHAPERZ Microsoft Dynamics 365” in the comments) or call us at +852 8191 6049.
The Value of Investing in Privacy Compliance – Jeffrey Goldstein, Queue Associates: Voices for Innovation
Jeffrey Goldstein, Managing Director of Queue Associates Worldwide China, HK, Ltd., contributed a blog post to the US organization, Voices for Innovation (VFI) about initiatives that he has undertaken regarding data privacy for the all of the websites for his companies in different geographies.
In the post, Mr. Goldstein stated that “Microsoft partners — and every tech business — should provide strong privacy protections for their customers.” He continued, indicating that, “companies and customers alike would benefit from a single, unified federal data privacy law. But in the absence of that law [in the United States], we’ll benefit if state laws are closely compatible with each other and with the European Union’s General Data Protection Regulation (GDPR).”
Revelations from Audits of Queue’s Websites
Mr. Goldstein described the project in which Queue Associates invested to ensure data privacy on the three websites for his different international companies. The companies are based in Greater China, in the United Kingdom — the website for which was to be made to adhere strictly to GDPR — and in the United States. In this effort, for all of the sites for his different companies, he explained that it “made sense for us to seek outside help, so we contracted with a company called, The Data Privacy Group, Ltd. (DPG). When we first hired DPG, they conducted an audit of our websites and other technology. We were shocked to learn the extent to which we were out of compliance—even though we had not neglected privacy or security.”
Next Steps Towards Compliance
In the complete VFI post, Mr. Goldstein elaborated on the findings of the Data Privacy Group, and the extensive work undertaken by DPG and Queue Associates to follow laws and guidelines for web and data privacy in multiple countries. This effort is also bolstered by Queue’s recent achievement of ISO 27001 certifications. The companies, in each continent, sought to meet international standards on information security through these ISO certifications for their Microsoft Dynamics and other Microsoft-related initiatives for clients in these three geographies.
Read the Complete Post on the Voices for Innovation (VFI) Website
Contact Queue Associates Worldwide China HK
Please contact Queue Associates Worldwide China, HK, Ltd. (a Microsoft Dynamics Gold Partner) to learn more about our privacy initiatives for our clients and our company, and how we can serve your needs. You can reach us by completing the FORM ON OUR CONTACT PAGE (please include “Data Privacy” in the comments), or by calling us at +852 8191 6049.
Close to 90,000 people in Hong Kong acquire digital skills during COVID-19 – Microsoft Hong Kong News Center
On 1 April, the Microsoft Hong Kong News Center blog published an article entitled, “Close to 90,000 people in Hong Kong acquire digital skills during COVID-19.” It described that Microsoft “has helped over 30 million people in 249 countries and territories gain access to digital skills, of which close to 90,000 of them are from Hong Kong. This tops its initial goal of 25 million last June.”
Among the major learning and training initiatives delineated, the article went on to indicate, are ones centred around “local flight attendant and pilot unions…” supporting, “over 5,000 aviation workers to attain digital skills certifications”, as well as forming a “Vocational Training Council (VTC)” using Microsoft Learn, which “is now Hong Kong’s first tertiary institution as an authorisation center for Microsoft certifications.”
“Digital skills will be as essential as language skills in the post-pandemic world. Upskilling and reskilling need to be at the center of our economic reset…” Cally Chan, General Manager of Microsoft Hong Kong and Macau, was quoted. Additionally, “beyond Hong Kong,” the article stated, “from laid-off factory workers to retail associates and truck drivers, millions of people globally turned to online learning courses from GitHub, LinkedIn and Microsoft during the pandemic to help prepare for and secure the most in-demand roles, including customer service, project management and data analysis.”
Contact Queue Associates Worldwide China / Hong Kong
Please contact Queue Associates, Worldwide China/HK/AMEA, a Microsoft Gold Partner, to learn more about our efforts to support businesses and educational and government institutions in Hong Kong and the greater China region, in alignment with Microsoft, through and following the pandemic. You can reach us by completing the form on our CONTACT page (please include “Microsoft Digital Skills” in the comments), or call us at +852 8191 6049.
Microsoft is contacting you urgently through this post on the website of Queue Associates Worldwide China Ltd. — a Microsoft Gold-certified Partner — to alert you about Microsoft’s release of patches for multiple different on-premises Microsoft Exchange Server zero-day vulnerabilities that are being exploited by a nation-state affiliated group.
The vulnerabilities exist in on-premises Exchange Servers 2010, 2013, 2016, and 2019. Exchange Online is not affected. We wanted to ensure you were aware of the situation and would ask that you help drive immediate remediation steps.
Specifically, to minimise or avoid the impacts of this situation, Microsoft highly recommends that you take immediate action to apply the patches for any on-premises Exchange deployments that you have. The first priority being servers that are accessible from the Internet (e.g., servers publishing Outlook on the web/OWA and ECP).
To patch these vulnerabilities, you should move to the latest Exchange Cumulative Updates and then install the relevant security updates on each Exchange Server.
You can use the Exchange Server Health Checker script, which can be downloaded from GitHub (use the latest release).
Running this script will tell you if you are behind on your on-premises Exchange Server updates (note that the script does not support Exchange Server 2010).
We also recommend that your security team assess whether or not the vulnerabilities were being exploited by using the Indicators of Compromise that we shared here.
We are committed to working with you through this issue. Please let us know if you need additional help by contacting the Queue Associates Worldwide China Ltd. Helpdesk:
+852 8191 6049
Resources and Information About this Issue
Exchange Patch Information
CVE-2021-26855 | Microsoft Exchange Server Remote Code Execution Vulnerability (public)
CVE-2021-26857 | Microsoft Exchange Server Remote Code Execution Vulnerability (public)
CVE-2021-26858 | Microsoft Exchange Server Remote Code Execution Vulnerability (public)
CVE-2021-27065 | Microsoft Exchange Server Remote Code Execution Vulnerability (public)
Queue Associates Worldwide China, Ltd. Microsoft Dynamics Gold Partner 金牌合作夥伴 Achieves ISO 9001:2015 and ISO 27001:2013 Certifications 榮獲 ISO 9001：2015和ISO 27001：2013認證
Achievements Reflect Firm’s Commitment to Quality, Safety and Information Security Management in Delivering Microsoft-Focused Solutions
HONG KONG, 04 February 2021 (original press release publication date) – Queue Associates Worldwide China, Ltd. is a Microsoft Gold Certified Partner focused on consulting and implementation services for Microsoft Dynamics 365 intelligent business applications and other complementary Microsoft offerings. Queue China is proud to announce that it has achieved prestigious International Organization for Standardization ISO 9001:2015 and ISO 27001:2013 certifications for Greater China, including Hong Kong and additional parts of the Asia Pacific region, and for other locations across the globe.
ISO 9001:2015 certification provides a model for Queue China to help build effective quality management systems for Microsoft Dynamics 365 and other related client initiatives throughout complete project lifecycles. This specific standard is based on several quality management principles, including a strong customer focus, an involvement of high-level organisation management, a process-oriented approach, and an ongoing improvement of processes. All are attributes essential to Microsoft Dynamics 365 application selection, implementation and customisation, and support.
ISO 27001:2013 is the internationally recognised standard describing the requirements for an Information Security Management System (ISMS). It represents a blueprint for building a solid foundation for information security. Queue China’s achievement of this certification demonstrates its continued commitment to following the highest standards in data security and privacy for all Microsoft application, cloud, desktop image and remote work paradigms. The standard also includes requirements for the assessment and treatment of information security risks.
“Our ISO recognitions are important accomplishments for Queue China,” said Jeffrey Goldstein, Queue Associates Worldwide China, Ltd.’s Managing Director. “They are part of our comprehensive, long-term commitment to maintaining quality, safety and information security in delivering our Microsoft-focused solutions. Those services are centred on an organisation’s most sensitive information—including financial and customer data and related applications, and virtual and on-premises infrastructure housing those assets.”
With the two ISO achievements, Queue China is provided with the framework needed to help consistently meet customer expectations and regulatory requirements. Queue China’s ISO certifications were issued through a rigorous process overseen by QMS International, one of the leading ISO certification bodies.
About Queue Associates Worldwide China, Ltd
Queue Associates Worldwide, China, Ltd., a Microsoft Dynamics Gold Certified Partner, is a full-service consulting firm, based in Causeway Bay, Hong Kong, focused on providing Microsoft Dynamics 365 (including ERP and CRM offerings), cloud and other related solutions to various-sized organisations in the Greater China, Hong Kong, and Asia-Pacific Region (APAC) regions and for global clients. In addition to the Dynamics 365 suite, this includes Microsoft Azure Cloud, Microsoft 365, Management Reporter, PowerBI, SharePoint and other platforms.
Please visit: https://queueassoc.com.hk/
Also, to learn more about our ISO Certifications, please visit the CERTIFICATIONS page of our website.
+852 8191 6049
Chinese Version 中文版
Queue Associates Worldwide China, Ltd.【 Microsoft Dynamics金牌合作夥伴】榮獲 ISO 9001：2015和ISO 27001：2013認證
2021年2月4日，香港（原始新聞發布日期): Queue Associates Worldwide China, Ltd. 是Microsoft金牌認證合作夥伴，專註於為Microsoft Dynamics 365智能商務應用程序和其他相關Microsoft軟件產品提供諮詢和安裝服務。Queue China 自豪地宣告其已經通過大中華地區，包括香港和其他亞太地區，以及全球其他地區的ISO 9001：2015和ISO 27001：2013的認證。
ISO 9001：2015認證為Queue China建立了一個質量管理系統模型，以幫助公司在為Microsoft Dynamics 365和其他相關客戶工作中提供高效的質量管理服務。該認證標準基於多個質量管理原則，其中包括以客戶為中心，高層組織管理的參與，以過程為導向以及對過程的持續改進等。所有這些管理原則對於Microsoft Dynamics 365應用程序的挑選，實施和自定義以及服務都是必不可少的。
ISO 27001：2013是國際公認的信息安全管理系統（ISMS）的標準要求，是代表了為信息安全奠定堅實基礎的重要藍圖。 Queue China 的此項認證表明了其對所有Microsoft應用程序，雲端服務，桌面映像和遠程工作範例遵循最高級別的數據安全性和隱私性標準的承諾。同時，該標準還包括對信息安全風險進行評估和處理的要求.
“得到ISO的認證是我們公司的一項重要成就。”Queue Associates Worldwide China, Ltd. 的董事總經理Jeffrey Goldstein說， “这是我們長期以來在提供以Microsoft產品為核心的服務時，維護質量安全和信息安全承諾的一部分。我們提供的服務涉及客戶公司的敏感信息，包括財務和客戶數據及其相關應用程序，以及容納這些數據和程序的線上和本地架構系統。”
憑藉這兩項ISO認證的通過，Queue Associates Worldwide China, Ltd. 將在ISO認證的框架下持續提供滿足客戶期望和法規要求的服務。 該兩項認證是通過國際領先的ISO認證機構之一QMS International嚴格的監督程序下頒發的.
關於Queue Associates Worldwide China, Ltd.
Queue Associates Worldwide China, Ltd. 是Microsoft Dynamics金牌認證合作夥伴，是一家提供全方位服務的諮詢公司。總部位於香港銅鑼灣，致力於面向大中華地區，香港和亞太地區（APAC）以及全球其他地區的各種規模的公司以及組織提供Microsoft Dynamics 365（包括ERP和CRM產品），雲端和其他相關服務。除了Dynamics 365系列，他們的服務還包括Microsoft Azure，Microsoft 365，Management Reporter，PowerBI，SharePoint和其他平臺。
ph: +852 8191 6049