Queue Associates Worldwide Presents Microsoft Dynamics 365 Masterclass at the SHAPERZ Virtual Conference [VIDEO]

Last month (2021 May), Queue Associates Worldwide China, Hong Kong Ltd. participated in the first edition of SHAPERZ, “a two-day virtual event bringing the latest technological innovations to SMEs, scale-ups and corporates.”

Queue was invited to present a Masterclass at the event, which enabled the participants to learn from some of the most successful and innovative organisations on how to craft practical skillsets while implementing new technology strategies like AI, machine learning, blockchain and more. As a Microsoft Gold Certified Partner for Greater China, Hong Kong and the Asia-Pacific region, Queue Associates Worldwide China Ltd. delivered the company’s SHAPERZ Masterclass on the signature Microsoft Dynamics 365 solution suite.

Queue’s session was entitled, “Sell smarter with Dynamics 365 Sales”. In a 30-minute presentation, Queue’s team demonstrated Dynamics 365 Sales’ broad capabilities and how the solution addresses the challenges of small and medium-size businesses (SMBs). Queue’s team showed how customers in private and public sector organisations can utilize Dynamics 365 Sales to turn relationships into revenue, as well as orchestrate personalized multi-channel journeys with the related service, Dynamics 365 Marketing. The session also covered other components of the Dynamics 365 suite including empowering teams with streamlined data and complete customer views with Dynamics 365 Customer Service, driving project success and profitability with Dynamics 365 Project Operations, and resolving customer issues the first time, every time with Dynamics 365 Field Service.

We have captured our full SHAPERZ Masterclass on video, and we are making it available for viewing here:


Contact Queue Associates Worldwide China / Hong Kong




Please contact Queue Associates, Worldwide China/HK/AMEA to learn more about our support of Microsoft Dynamics 365 solutions. You can reach us by completing the form on our CONTACT page (please include “SHAPERZ Microsoft Dynamics 365” in the comments) or call us at +852 8191 6049.

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